We do not ship with a tracking number or additional insurance unless requested. Please contact us prior to ordering for a shipping quote if you require tracking or additional insurance.
Once shipped most domestic orders take 5 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
International packages that are sent out can get stuck in customs. Please understand that any delay in the delivery of your package due to customs, is out of our control.
Lennon and Lime is not responsible for lost or stolen mail. Custom fees during shipment are the responsibility of the buyer.
If you reside in the Lower Mainland and would prefer to pick up your order, pick up is available in Port Moody. Once your order is completed we will email you to arrange a time to pick up your purchase.
As all items are handmade to order all sales are final. No exchanges or returns.
Please refer to the size guide for measurements to ensure an accurate fit.
If you have any concerns, please contact us.